Privacy Policy

Introduction

At Soluciones Horizonte CO S.A.S. (hereinafter 'the Company'), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Law 1581 of 2012 and Decree 1377 of 2013 of the Republic of Colombia.

Information We Collect

We collect information that you provide directly to us, including:

• Identification data: full name, identification number, date of birth
• Contact data: email address, phone number, physical address
• Financial data: information necessary to assess your eligibility for support programs
• Browsing data: information about how you use our website

Use of Information

We use your personal information to:

• Provide our financial consulting services
• Assess your eligibility for government support programs
• Communicate with you about our services
• Improve our services and user experience
• Comply with legal and regulatory obligations

Data Protection

We implement technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, restricted access, and regular security audits.

Your Rights

In accordance with Colombian legislation, you have the right to:

• Know, update, and rectify your personal data
• Request proof of the authorization granted
• Be informed about the use given to your data
• Revoke authorization and/or request deletion of your data
• Access your personal data free of charge

Contact

To exercise your rights or make inquiries about this policy, you can contact us at: